These terms and conditions form the agreement between you and Masha Global Link. You use our services only if you accept these rules.

Service scope
• We support sourcing, inspection, purchase, and delivery from China and UAE to Tanzania.
• We follow your order details as provided during submission.
• We share updates during the sourcing and shipping process.

User responsibility
• You provide clear product details, links, sizes, and quantities.
• You confirm prices and shipping costs before payment.
• You check all information before approving your order.

Payments
• Payments are required before sourcing or purchase.
• All charges follow the rates shared with you before processing.
• Payments are non reversible unless covered under our refund policy.

Order process
• We buy products based on the exact information you submit.
• Supplier mistakes follow supplier rules, not our own.
• Changes to an order after purchase are not accepted.

Shipping
• Delivery timelines depend on supplier handling, warehouse flow, and transport schedules.
• Delays caused by customs or port procedures are outside our control.
• You receive updates when your shipment moves through key steps.

Prohibited actions
• No false claims during refund requests.
• No misuse of our system or staff.
• No abuse through messages or threats.

Liability
• We handle sourcing and shipping with care.
• We are not responsible for supplier defects, supplier packaging problems, or delays from ports and airlines.
• Our responsibility covers only the steps we control inside our process.

Disputes
• You raise issues through our support team.
• We review your case with the records we hold.
• Final decisions follow our policy rules.

By using our service, you agree to these terms. You get a clear process. We follow your instructions with discipline and accuracy.